Mr. Cheng Hoi Fai, Jackson (鄭凱輝) is a psychology graduate currently pursuing a Master of Arts in Guidance and Counselling at The Hong Kong Polytechnic University (PolyU). He holds a Bachelor of Social Sciences (Honours) in Psychology from Hong Kong Shue Yan University.

During his undergraduate training, Mr. Cheng completed a broad range of core psychology subjects, including Biological Bases of Behaviour, Cognitive Psychology, Research Methods and Designs, Psychological Assessment, Lifespan Developmental Psychology, Social Psychology, Personality and Individual Differences, Positive Psychology, Abnormal Psychology, Educational Psychology, Criminal Psychology, Cyberpsychology, and Industrial and Organisational Psychology. He also undertook counselling-related studies such as Theories and Systems in Counselling and Psychotherapy, Chinese Psychology and Psychotherapy, Family Therapy, Career and Employment Counselling, and Alternative Approaches to Counselling, establishing a solid foundation in human behaviour, emotional development, individual differences, and mental health.

In his current postgraduate training, he is strengthening his professional competencies through practice-oriented learning in areas including Social Context and Ethics, Theories and Models of Counselling, Advanced Human Behaviour and Social Environment, Individual and Group Counselling Skills, Counselling Assessment and Measurement, Workplace Counselling, Narrative Therapy, Counselling Practicum, and systemic approaches to family therapy. His approach is grounded in evidence-informed practice, professional ethics, and a person-centred stance.

Mr. Cheng’s experience spans educational support, academic tutoring, and behavioural intervention. He has previously worked as an Educational Assistant, tutor, Teaching Assistant, and ABA behaviour therapist, which has provided him with substantial exposure to working with children and families. Beyond educational settings, his training and developing interests also extend to family and intimate relationships, interpersonal difficulties, career decision-making and employment stress, workplace adjustment, and role-related conflicts, with attention to how these stressors influence emotional wellbeing, self-worth, and interpersonal functioning.

Mr. Cheng is a member of the Hong Kong Psychological Society and a life member of the Hong Kong Federation of Education Workers. He currently serves as a Counselling Intern at Care & Beyond – Wellness Services Co. Limited, providing counselling support under professional supervision.